Philips believes strongly in protecting the privacy of the personally identifiable
information you share with us. We also believe it is important to inform you about
how we will use your personal data, and to give you choices about how those data
collected or used by Koninklijke Philips N.V. or its subsidiaries (Philips). This
includes information from websites for commercial use that are owned by Koninklijke
Philips N.V. and offline collections of personal data for commercial use owned by
Philips. However, some of our websites or data collections work with special kinds
Whenever and wherever that is the case, Philips will make it clear that the privacy
Why should you share your personal data with Philips?
Sharing your personally identifiable information enables us to offer you a number
of benefits. It will make it easier and more convenient for you to:
- Register your purchase so you can receive all the benefits to which your purchase
- Request information specific to your interests;
- Participate in online communities;
- Receive personalized messages and special offers that are relevant to your interests;
- Save time by storing your preferences;
- Buy Philips products online.
It will also allow us to conduct market research to help us develop better products,
to provide more responsive customer service, and to improve our websites. You may
choose to share your information with us in a number of ways online, such as completing
an registration form to become a member of Club Philips, ordering a product, entering
a contest, registering a purchase, participating in a promotion, or subscribing
to a newsletter. You can also share your personally identifiable information with
us by returning the reply card that comes with the product you purchased or by communicating
with one of our customer care representatives by e-mail, telephone, or in writing.
Sometimes Philips obtains your personal data from other parties outside Philips.
This includes the buying of a business of which you already are a customer or the
disclosure of your personal data by one of our partner companies. If you do not
want us to use your personal data which you have not provided to us yourself, you
can let us know by contacting us at the address listed below.
We want to know you better so we can serve you better. But the choice of whether
you want this kind of service is up to you. You should know that your personally
identifiable information may be transferred from your home country to other Philips
companies around the world, who may communicate with you about our products or special
offers you may find useful. If you do not want us to send you personalized offers
or information, you can let us know by checking the appropriate box on the registration
form or reply card. Philips will only share your data with third parties outside
Philips in the following circumstances:
- Sometimes Philips sells you a product or offers you a service in a joint marketing
effort with other companies.
- In such cases, your personal data will be shared with these companies.
- We will always let you know that such relationship exists and who these companies
are prior to your registration.
- Note that these companies often have their own privacy policies that apply to the
way they use your personal data.
- Philips sometimes uses outside companies for handling your purchase or request or
for processing your data.
- Philips requires these companies to adequately safeguard your personal data and
not use your data for any other purpose not authorized by Philips.
- Such transfer of ownership could include the transfer of your personal data directly
related to that business to the buyer.
- Philips will release personally identifiable information if compelled by law.
Philips will not sell or provide your personal data to other third parties allowing
them to use your personal data for their own purposes. Philips will not share any
personal financial information you provide (such as credit card information) with
other parties unless this is needed to handle your order, process our invoice, or
prevent or combat fraud. From time to time, this Web Site may provide links to other
websites. You should carefully review the privacy policies on those sites; they
"Cookies" and website logging
Some of our Web Sites will send a "cookie," a small text file, to your computer.
This allows us to recognize your computer the next time you visit, without bothering
you with another request to register. And, if you use an online "shopping cart,"
cookies allow us to keep track of the products you purchase. If you do not wish
to receive cookies, please refer to the "Help" file of your Internet Browser to
learn how to either block all cookies or receive a warning before a cookie is stored.
To learn more about cookies we encourage you to visit www.cookiecentral.com If you
visit our Web Sites to browse, read, or download information, we collect and store
some "visitor information" from you, such as the name of the domain and host from
which you access the Internet, the Internet Protocol (IP) address of the computer
you are using, the date and time you access our Web Site, and the Internet address
of the website from which you linked directly to our Web Site. We use this information
to measure the traffic on our Web Sites and to help us make our Web Sites more useful.
We delete this information after some time.
Safeguarding the information you share with us
We recognize our responsibility to protect the information you entrust to us. Philips
uses a variety of secure techniques to protect your information, including secure
servers, firewalls, and encryption of financial data. Philips websites also may
make chat rooms, forums, message boards and/or newsgroups available to you. Please
remember that any personally identifiable information you provide in these areas
is also available to other users, and you should exercise caution before deciding
to disclose it
Once you have provided us with your personally identifiable information, you will
have reasonable access to that information so you can change or delete it. You may
do this by accessing your online profile, or by requesting a copy of your profile
at the contact address listed below. Because Philips sells thousands of products
in hundreds of countries, you may have previously provided us with personally identifiable
information through reply cards, our call centers, or in some other manner. Your
decision not to register now will not affect the information you have already provided
to Philips. Of course, you will always have the option to unsubscribe to any online
contact from Philips or change your personal profile information
Special information for parents
While Philips Web Sites are generally not targeted at children under the age of
thirteen, it is Philips policy to comply with the law when it requires that a parent's
or guardian's permission is secured before knowingly collecting, using, or disclosing
personal information from children under the age of thirteen. We strongly recommend
that parents take an active role in supervising the online activity of their children.
You may contact us through the contact form if you would like to:
- request a copy of your personal data, or change or delete your personal data;
- opt-out from receiving any future personalized offers or information from Philips.
You can find our address by pressing the 'Philips' button at the bottom of this
If you have a problem with our use of your information, please let us know and we
will make all reasonable efforts to correct it.